Senior Administrator – Servicing

Job Description

We’re recruiting for a Senior Administrator to join a busy Policy Servicing team within a well-established Isle of Man financial services provider. Reporting into the Policy Servicing Supervisor, you’ll be the point of contact for clients and IFAs, processing servicing requests accurately and within agreed timeframes, while also taking on checking and mentoring responsibilities for junior team members. This is a great opportunity for someone with a solid grounding in financial services administration who’s ready to take a step up, handling more complex queries, supporting complaints resolution, and helping shape department procedures, all while working within a supportive, team-focused environment.